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Conflict in Your Relationship: Choosing to Be “Effective” Over “Right”

By Ian Robertson

January 13, 2025

Conflict is a natural part of any relationship, but how couples approach and navigate it can make all the difference. For many years, I’ve worked with couples who struggle to maneuver through disagreements effectively. Often, the issue isn’t the conflict itself but the shift from empathy and understanding to a need to be “right.”

Early in relationships, there is a sense of heightened empathy and tolerance for one another. Over time, as familiarity sets in, this empathy often fades, replaced by a stronger focus on winning arguments and being heard. This “Win/Lose” dynamic only creates distance and misunderstanding, leaving both partners feeling unheard and disconnected.

The Win/Lose Scenario: Fight or Flight

When couples enter the Win/Lose mindset, they typically react in one of two ways: fight or flight.

The “Fight” Response

In the fight response, one or both partners focus on winning the argument. This often results in:

  • Talking over the other person
  • Interrupting and yelling
  • Name-calling or projecting blame

These behaviors escalate conflict and erode trust and understanding in the relationship.

The “Flight” Response

In the flight response, one partner withdraws from the disagreement entirely. This leads to:

  • Internalizing emotions
  • Suppressing unresolved issues that resurface later
  • Avoiding direct communication

Neither the fight nor flight response resolves the underlying issues. Both approaches ultimately lead to a Lose/Lose scenario where neither partner feels validated or understood.

Shifting the Focus: Being “Effective” Over “Right”

The goal in resolving conflict shouldn’t be to win; it should be to create understanding and connection. Choosing to be “effective” means prioritizing empathy, validation, and genuine communication over being “right.”

Here’s how this approach works:

  1. Active Listening
    One partner takes uninterrupted time to express their concerns, focusing on both the content and emotions behind their struggle.
  2. Reflecting Back
    The receiving partner listens attentively and then reflects back what they’ve heard, both contextually and emotionally. This ensures the speaker feels understood and validated.
  3. Empathy and Validation
    Once the partner expressing their concern feels fully heard, empathy and validation naturally follow. Both partners then switch roles to repeat the process, fostering mutual understanding.

This structured approach shifts the dynamic from a Win/Lose mindset to a collaborative effort that strengthens the relationship.

Keys to Being Effective During Conflict

To navigate conflict effectively, practice the following:

  • Active Listening: Focus on both the content and emotions your partner is expressing.
  • Be Authentic: Don’t pretend to understand—ask for clarification if needed.
  • Set Boundaries: Reasonable boundaries create safety and structure in difficult conversations.
  • Reflect on Your Role: Acknowledge your part in the conflict, especially in recurring issues.
  • Mind Your Body Language: Avoid angry or intense gestures that may escalate the situation.
  • Be Patient: Conflicts often lose intensity over time if handled with care.
  • Show a Desire for Resolution: Let your partner feel that you genuinely want to resolve the issue.
  • Stay Calm: Manage impulses and remain intentional in your responses.
  • Communicate Effectively: Reflect back your partner’s feelings and struggles to ensure they feel heard.
  • Prioritize Empathy and Validation: These are key to building trust and connection during conflict.

Conclusion

Conflict in a relationship doesn’t have to be about winning or losing. By shifting the focus from being “right” to being “effective,” couples can create a foundation of empathy, validation, and understanding. When both partners feel heard and respected, the relationship grows stronger, and conflicts become opportunities for deeper connection rather than division.

If you’re struggling to navigate conflict in your relationship and would like guidance, feel free to fill out the form below. We’re here to help.

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